This privacy policy explains how Drenaoravo collects, uses, and protects personal information from website visitors and course participants. We comply with Canadian privacy regulations including PIPEDA.

Information We Collect

We collect information you provide directly and certain data automatically through website usage:

• Contact details including name, email address, phone number, and postal address when you submit inquiries or enroll in courses.
• Professional information such as job title, industry, and experience level to customize course recommendations and communications.
• Technical data including IP address, browser type, device information, and pages viewed through standard web analytics tools.
• Course progress and assessment results for enrolled students to track completion and provide appropriate support.

How We Use Information

Personal data serves specific purposes related to course delivery and communication:

• Responding to inquiries about course content, enrollment procedures, and program logistics with relevant information.
• Processing enrollment applications, managing course access, and providing instructional materials to registered students.
• Sending course updates, educational content, and program announcements to enrolled students and prospective participants who requested information.
• Analyzing website usage patterns to improve content, navigation, and user experience through aggregated, non-identifiable data.

Legal Basis for Processing

We process personal information under the following legal foundations:

Consent: You explicitly agree to data collection when submitting forms or enrolling in courses. Contract performance: Processing necessary to deliver educational services you requested. Legitimate interests: Website analytics and service improvement that do not override your privacy rights.

Information Sharing

We limit data sharing to essential service providers:

• Technology platforms that host course content, process payments, or provide email delivery services, bound by confidentiality agreements and privacy obligations.
• Analytics services that help us understand website usage through aggregated, de-identified information.
• Legal authorities when required by Canadian law or to protect rights and safety. We do not sell personal information to third parties.

Data Security

We implement reasonable security measures including encrypted data transmission, access controls, and regular security assessments. However, no online system is completely secure. We cannot guarantee absolute security but take appropriate precautions to protect personal information from unauthorized access, alteration, or disclosure.

Your Rights

Canadian privacy law grants you specific rights regarding your personal information:

• Access: Request copies of personal data we hold about you and information about how it is processed.
• Correction: Update inaccurate or incomplete personal information we maintain in our systems.
• Deletion: Request removal of your personal data, subject to legal retention requirements and legitimate business needs.
• Withdrawal: Revoke consent for marketing communications or optional data processing at any time.

Cookies and Tracking

This website uses cookies for essential functionality, analytics, and user experience improvement. You can manage cookie preferences through browser settings or our cookie consent tool. For detailed information about specific cookies used, see our

cookie policy cookie policy

Contact Information

For privacy questions, data access requests, or to exercise your rights, contact us at:

Policy Updates

We may revise this privacy policy to reflect changes in practices, technology, or legal requirements. Material changes will be communicated through website notice or direct email to enrolled students. Continued use after changes indicates acceptance of updated terms.